Terms of Service

Last updated: 19 December 2025

Welcome to Clarea.
By accessing our website shop-clarea.com, you fully accept these Terms of Service.
Please read them carefully before using our online store.

1. Purpose

These terms govern access to and use of the website, as well as the rights and obligations of users and Clarea.
Any order placed on the website implies full acceptance of these terms.

2. Use of the website

The website and its content are intended for personal, non-commercial use only.
You agree to:

– Not use the website for unlawful or fraudulent purposes.
– Provide accurate information when placing orders.
– Respect Clarea’s intellectual property rights.

3. Products and availability

We strive to present our products as accurately as possible.
However, slight variations may occur (colours, textures, packaging).
All offers are subject to availability.

4. Prices and payments

Prices are displayed in GBP (£) and include all applicable taxes.
Payments are secured via approved providers (Shopify Payments, Stripe, PayPal, Klarna, etc.).
Any attempted fraud will result in immediate cancellation of the order.

5. Delivery

Delivery times are indicated on the relevant pages and may vary depending on destination.
Clarea cannot be held responsible for delays caused by carriers or exceptional circumstances.

6. Returns and refunds

Returns are accepted in accordance with our Return & Refund Policy.
In the event of a faulty or non-compliant product, an exchange or full refund will be offered.

This policy complies with the UK Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

7. Intellectual property

All website elements (texts, images, logos, branding) are the exclusive property of Clarea.
Any reproduction, in whole or in part, is strictly prohibited without prior written permission.

8. Personal data

Your data is collected and processed in accordance with our Privacy Policy and UK GDPR regulations.

9. Limitation of liability

Clarea shall not be held liable for direct or indirect damages related to the use of the website, including interruptions, errors or data loss.

10. Changes to the terms

We reserve the right to amend these terms at any time.
The terms applicable are those in force on the date of your order.

11. Contact

For any questions regarding these terms, please contact us at:
📧 contact@shop-clarea.com